portraits

The customer service experience with Jerry and Melissa Ghionis: OOC Podcast Episode 37

This week, Michael Novo talks with Jerry and Melissa Ghionis, a husband and wife photography team that splits their time between Los Angeles and Australia. The couple discuss how to work together, as well as how to get a head start as a new photographer. Melissa dives into her customer service philosophy, while Jerry talks …

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Advanced retouching: OOC Podcast Episode 29

In this episode of the Out of Chicago Podcast, Michael Novo talks to Mark Serrano, a professional portrait photographer and expert retouching. Mark discusses going through the edit process with clients, from out of camera to the final product. He also discusses his workflow, which can sometimes last upwards of four hours per photo, dealing with …

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